Privacy policy

What this policy covers

This policy covers the A&C Labs marketing website and requests you send through its demo form. The Timekeepr app is a separate service that processes work activity on the user's computer (Mac or Windows) to draft time entries. Its terms and notices are provided during onboarding and in the customer agreement. See how Timekeepr handles data.

Information we collect

• Demo requests: your email address and, if you choose to give them, your phone number, firm name and team size. We also receive the content of your message if you contact us directly.
• Basic technical information: our hosting and network providers may receive information such as your IP address, browser and device details, requested pages, and request time to deliver and protect the website. Our form endpoint also uses an IP address temporarily for basic abuse prevention.
• Fonts: this site serves its typefaces itself. Your browser does not connect to Google or another font service to load them.

The demo form does not ask for sensitive personal information. Please do not include confidential client or matter information in a demo request.

Website measurement

We use Vercel Web Analytics to understand page visits. Where custom-event support is enabled, we also measure demo-link and booking-link clicks, first use of the missed-time calculator, and confirmed demo requests, using only predefined page and source categories and the type of inquiry. Calculator measurement does not include the numbers you enter. They do not include form contents, names, email addresses, phone numbers, or client information. We remove query strings and fragments from event URLs.

We keep the first landing page and a broad source category in browser session storage for this tab’s visit. We include these categories with your demo request so we can understand how inquiries reach us. If storage or analytics is blocked, the form still works.

How we use information

We use demo contact details to respond to your request and arrange a demonstration. We use technical information to operate, secure, and troubleshoot the website and to limit abusive form submissions. We do not use this website to build advertising profiles.

How information is shared

When you submit a demo request, we use Resend to deliver it to A&C Labs at admin@aandclabs.com. We also rely on our website hosting and infrastructure providers to deliver and protect the site. These providers process information to provide their services under their own terms and privacy policies. We do not sell personal information or share it for cross-context behavioral advertising.

We may disclose information when necessary to comply with law, protect our rights or the safety of others, or support a business transfer. We do not otherwise disclose demo-request contact details to third parties for their own marketing.

Retention and security

Demo requests are delivered to our business email account; this website does not maintain a separate demo-request database. We keep request information while we follow up and for as long as reasonably needed for business records, legal obligations, or resolving disputes, then delete or de-identify it when appropriate. Technical logs and information handled by service providers are retained under their configurations and policies. The temporary form-abuse counter is held in memory and is not a customer request database.

We use reasonable safeguards designed to protect information. No online service can guarantee absolute security.

Cookies and similar technologies

The marketing website does not intentionally set advertising or analytics cookies. The form uses your browser to create a random request identifier to prevent duplicate email submissions; it is kept in the page and sent with the form, not stored as a cookie. Hosting or linked services may use technologies necessary to provide or secure their services.

Your privacy choices

You can choose not to submit the demo form. If you have sent us a demo request, you may ask us to access, correct, or delete the contact information in it by emailing admin@aandclabs.com with the subject “Privacy request.” We may need to verify your request before acting.

Depending on where you live and whether applicable privacy laws cover our business, you may have additional rights, such as requesting access to, correction or deletion of personal information, or appealing a decision about a request. We do not sell personal information or share it for cross-context behavioral advertising. We will not discriminate against you for exercising privacy rights that apply to you.

Children’s privacy

This website is intended for business professionals and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

Changes to this policy

We may update this policy as our website or practices change. We will post the updated version here and revise the “Last updated” date above.

Contact us

For questions or privacy requests, email admin@aandclabs.com.